Terms and Conditions

These Terms and Conditions set out the rules that apply when you use the Gale and Martin platform. They describe the relationship between us and our players, explain account responsibilities, and outline how promotions, payments, and disputes are handled. We expect all users to read these terms carefully before registering or placing bets or wagers.

Account responsibilities

Players are responsible for keeping their account details accurate and secure. You must not share login details, use another person’s account, or allow unauthorised access. We may suspend or close accounts where fraudulent activity or breach of these terms is suspected. You are responsible for all activity on your account and for maintaining control of any devices used to access the service.

Verification and security

We may request identity verification documents at any time, particularly before processing withdrawals. Verification helps us prevent fraud and comply with internal controls. Please provide any requested documents promptly - delays or failure to verify may result in temporary account restrictions.

Eligibility requirements

To use the platform you must meet our eligibility criteria. You must be at least 18 years old and able to form a binding contract. Certain countries or regions may be restricted from registering; availability depends on applicable rules and the verification checks we carry out at registration. We reserve the right to refuse registration or close accounts that do not meet eligibility requirements.

Acceptable platform use

Use the site lawfully and fairly. Prohibited behaviour includes using automated systems to play, attempting to manipulate game outcomes, creating multiple accounts to claim promotions, or otherwise acting in bad faith. We may limit, suspend, or close accounts where misuse is detected and recover any funds obtained through prohibited means.

General bonus and promotion rules

Promotions, bonuses, and free spins are subject to specific bonus rules that apply in addition to these terms. Unless stated otherwise, bonus offers may include wagering requirements, game restrictions, maximum bet limits, conversion caps, and expiry periods. Bonus terms vary by promotion - check the promotion terms in the cashier before opting in. Abusing promotions may lead to forfeiture of bonus funds and winnings.

Deposits and withdrawals

Payment options, minimum and maximum amounts, processing times, and fees vary by method and player location. We may apply checks before allowing withdrawals, including identity verification and source-of-funds enquiries. Withdrawal processing times depend on the chosen method and third-party providers. The platform may impose limits on deposits, withdrawals, or aggregate activity to manage risk.

Dispute resolution

If you have a complaint, contact our support team and provide relevant details. We aim to resolve issues promptly and will keep you informed of progress. If a dispute cannot be resolved directly, we will provide information on available escalation options. Using the platform does not remove your right to pursue other legal remedies where permitted.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated through the platform or by other reasonable means. Continued use of the service after publication of updated terms constitutes acceptance of those changes. For clarity on any update, contact our support team.

References to GaleandMartin in specific pages reflect the same service and brand. For questions about these terms, please reach out to our support team through the in-site help channels.